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If your chosen products are in stock your order will be ready for dispatch within 24 hours on work days, following confirmation of your payment being cleared.

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Don't like the product you ordered or the fit and size is incorrect?

No problem.
You have a legal right to cancel your contract before delivery and up to 7 working days after delivery. Furthermore we promise you our Tennis-Point has extended this to a total of 30 days after delivery!

If you want to return goods please e-mail us or write to us. We will advise the next steps and refund you within 30 days. Please keep in mind that you are liable for the return costs of 3.99 GBP. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve our service in the future.

If you cancel, you must return the goods at your own expense. In this case, you are also responsible for the risk of loss or damage, therefore we recommend postal insurance to cover the value.

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We assure that your personal data and any information about you will not be used for other purposes than the transaction with us. This is an important part of our philosophy and a necessary criterion for us to have achieved 'Trusted Shops' certification.
This also includes a money back guarantee at the end of the ordering process.

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